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Solve4SF
Solve production problems quickly and easily

Empower your shop floor teams to quickly and easily resolve downtime and disruptions together

Respond instead of waiting – quick support for problems on the shop floor

With Solve For Shop Floor (Solve4SF), factory teams solve problems quickly and efficiently – optimally tailored to MES FLEX and also usable as a standalone solution.

With Solve4SF, production interruptions on your shop floor are reduced to a minimum.

The worker initiates their support request directly on their terminal. The experts receive the message via their channel, e.g., by email or Microsoft Teams, and can provide direct support to the worker:

  • The worker triggers their support request directly on their terminal. The experts receive the message via their channel, e.g., by email or Microsoft Teams, and can provide direct support to the worker.
  • Workers trigger notifications to experts on the shop floor terminal and can thus request immediate support.
  • The responsible experts, e.g., in maintenance or logistics, are informed in real time, can provide feedback, and initiate immediate measures.§Managers get an overview of the duration or frequency of recurring disruptions and can ensure that they are permanently eliminated.

Challenges in production

  • Unforeseen downtime
    • Defective or incomplete materials
    • Quality issues
    • Unexpected defects in machines or equipment
  • Long response and downtime
  • Non-transparent reporting and feedback processes

Your added value with Solve4SF

  • Solve problems easily and quickly

    Real-time collaboration: Rapid alerts from workers and significantly reduced response times for expert teams

  • Minimize unplanned downtime

    Depending on the type of malfunction, downtimes can be reduced by up to 40%—resulting in higher plant availability and productivity.

  • Optimize processes permanently

    Transparency through root cause analysis: Well over 90% of all incidents can be documented for in-depth root cause analysis and continuous improvement (CIP).

  • Motivate employees

    Greater personal responsibility: Factory teams can intervene independently and actively in unplanned situations.

Solve4SF – The problem-solving app for even more motivation on the shop floor

Bring speed, greater transparency, and even more motivation to your production—with an app for fast communication between your teams.

With the Solve4SF app, you can ensure measurable added value—through higher quality, greater productivity, and increased employee satisfaction.

Overview

Table Solve4SF EN

Shop Floor Worker

Expert Group Member

Production Manager

Demand

• Want to report problems and incidents
immediately so that orders can be
completed on time
• Want to communicate directly with the
right experts and receive support

• Want to be actively and directly informed
about new needs and requirements on
the shop floor
• Requires an overview of open
requirements and their status

• Would like an overview of unplanned
situations in production
• Would like to optimize processes on the
shop floor through in-depth root cause
analysis
• Provides information about the
performance of its production line

Situation

• Requests for assistance must be made
verbally or by telephone, which is
inconvenient
• Orders cannot be completed on time

• Lack of overview of assistance requests
• Prioritization of assistance needs not
possible

• Processes cannot be optimized because
incidents are not documented.

Benefits of
Solve4SF

• Easy reporting of assistance
requirements directly from the worker
terminal (via MES FLEX)
• Overview of open messages at the
workplace

• Real-time notification about new
requests via email or Teams
• Overview of all assistance requirements
• Prioritization of assistance needs
possible

• Evaluation of recurring requirements
• Continuous improvement possible (CIP)

Frequently asked questions

We invite you to a personal demo session

We would be happy to show you the advantages of Solve4SF in person.

Simply fill out the contact form and confirm your email address.

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